User-Centered Analysis

User-Centered Analysis and Conceptual Design

This course focuses on the skills and knowledge also covered in the Certified Usability Analyst (CUA)^TM examination.

Objective

Learn the methods and concepts to analyze user-centered requirements—the foundation for designing user-centric interfaces, applications, and websites.

Who should attend

Usability practitioners, website/intranet developers, application developers, interface designers and project managers

What you’ll learn

• Developing a design strategy
• Creating user profiles, personas and scenarios
• Developing meaningful interview questions
• Carrying out effective interviews
• Understanding the challenges of survey design
• Analyzing task flow
• Understanding and identifying primary nouns
• Developing user-driven information architecture
• Engaging in user-centered task/tool redesign

What you get

• Real-world examples and practical tips from our instructors who are also active UX consultants
• Hands-on exercises to ensure conceptual understanding
• Training package that includes:
  • A comprehensive student manual & exercise book
  • A summary study guide
  • Usability glossary & resources
  • Quick reference job aids